“Octagon aims to provide the fundamental Information Technology (IT) needs in the Philippines by partnering with the best in the industry, investing in emerging technologies, while maintaining an environment of camaraderie.”
- · Customer Satisfaction
Octagon recognizes the significance of customer satisfaction. We believe that happy customer are repeat customers and they will share their experiences to would be customers.
We understand that customer satisfaction can be experienced in various ways but it is basically an extremely personal assessment in relation to customer expectations. Octagon aspires to be responsive to our customer’s distinct needs while adhering to honest advice.
Octagon sees to it that customer would be well taken cared of. We aim to provide solutions to various concerns while maintaining a friendly atmosphere in the store.
- · Geographical expansion
To reach and serve the demands of the Philippine IT market, octagon continues to explore potential locations to set up shops.
Being an archipelago of 7,107 islands, there is much of the Philippine territory that remains untapped. Octagon pays meticulous attention in selecting strategic locations that will best reach out to our customer. We aim to bring technology closer to the public by making it more convenient for them to access.
- · Market leadership
To be a market leader, octagon chooses trusted companies that share with its vision to make it IT accessible and available to the general public. By affiliating with the frontrunners of the industry, our customer are assured that octagon brings the best, the latest, and the freshest technology.
It is through fruitful alliances with vendors, combined with competent management, that octagon can achieve a significant position in the industry.
- · Employee development
Octagon values its employees, with a current workforce of over 1,000 personnel, octagon treats employees as a family and continuously find ways to improve their quality of life. Employee development programs are constantly being devised and reviewed.
Employee loyalty is an indirect reward of octagon’s effort towards employee development. We believe that loyalty is an integral part of any organization and contributes to a harmonious atmosphere within.